Ordering

Do I need to be 18 to order?

Yes. We only sell alcohol to people aged 18 and over, and you'll be asked to confirm your age when you visit the site. We may ask for proof of age before an order is dispatched or handed over.

What payment methods do you accept?

Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay and Shop Pay.

Can I change or cancel my order?

Get in touch as soon as you can through our contact page. Orders placed before 2pm AEST are dispatched the same day, so we can only make changes before the order leaves us.

Delivery

Where do you deliver?

We deliver Australia-wide.

How quickly will my order be sent?

Orders placed before 2pm AEST on a business day are dispatched the same day. Orders placed after 2pm, or on a weekend, go out the next business day.

Products

Where do your bottles come from?

We specialise in hard-to-find imports, mostly from Greece, Italy, Spain, Croatia, Turkey and the Balkans. Each product page lists its country of origin.

The bottle I want is sold out. Can I be notified?

Yes. Open the product page, enter your email under "Out of stock" and we'll send you one email when it's back.

I'm looking for something you don't list. Can you help?

Ask us. Send a message through the contact page and tell us what you're after.

Do you offer wholesale?

Yes. Choose "Wholesale" as the topic on our contact page and we'll be in touch.

Returns

My order arrived damaged or incorrect. What do I do?

Contact us through the contact page with your order number immediately, and we'll sort it out.

Can I return something if I change my mind?

No.

Contact

How do I get in touch?

Use the form on our contact page. We're open Monday to Friday, 9am to 5pm, and aim to reply within one business day.